Summer Intern-Visitor Services

Visitor Services – Milwaukee, Wisconsin
Department Visitor Services
Employment Type Intern
Minimum Experience Entry-level
Compensation $2,000 ($200 per week)

Milwaukee’s Urban Ecology Center model of environmental education centered on activating urban public natural areas has led to reduced crime, protected and improved urban natural areas, higher property values and academic achievement for students. Located in vibrant public green spaces, our fast-growing organization serves over 120,000 visitors of all ages annually. Our innovative team of cutting-edge non-profit professionals works in creative, high-energy open offices in state-of-the-art green facilities. The Urban Ecology Center is a leader in workplace flexibility.

Position Summary: The goal of this full-time, seasonal position is to develop skills to become environmentally responsible mentors for the urban Milwaukee community. This position will experience the “nuts and bolts” of a dynamic, fast-growing nonprofit organization including: 1) ensuring a positive experience for visitors by helping to coordinate the reception area, giving tours and greeting visitors to the Center 2) organizing, maintaining and preparing adventure equipment for our equipment lending benefit 3) assisting with visitors, programs and general operations and 4) other projects as needed. This position is located at Riverside Park but there may be opportunities to spend time at our Menomonee Valley and/or Washington Park branches as well.

Qualifications: High school diploma or GED and some college course work are required.  Excellent oral and written communication skills are needed, along with a warm, friendly and outgoing personality.  Applicants should be well organized with an attention to detail, able to commit to quality customer service, and familiar with using computers, audio-visual systems, printers and copiers.  Physical ability with reasonable accommodation required for various activities, such as lifting bikes (25 pounds) and canoes (70 pounds). Candidates with equipment maintenance skills, especially bike maintenance experience will be given priority. Must be willing to work weekends and some evenings throughout the summer. This position reports to the Visitor Services Manager. 

Compensation: $200/week stipend. Plus, if you are in school, we will provide supporting documentation for independent study credit, if applicable. Residents of Milwaukee County may qualify for workforce development compensation, which is higher than the stipend. When completing your job application, please indicate your interest in the workforce development program.

Work experience duration: Monday, June 4th through Friday, August 10th, 2017

Primary Responsibilities

  • Reception Desk: welcomes visitors, promotes the Urban Ecology Center to guests, trains new volunteers, directs phone calls, enforces visitor and building policies and keeps reception desk areas neat, clean and professional
  • Equipment Lending: helps to coordinate equipment lending at Riverside Park, a unique membership benefit where members can borrow any outdoor adventure equipment for free for up to three days. Will spend time assisting members with equipment, tracking inventory, making minor repairs and performing routine maintenance on equipment
  • Building Coverage: Helps to cover the Center and keep the building open so that the programs staff can run programs, especially on the weekends. Work week for this position is Thursday – Monday, with Tuesdays and Wednesdays off.
  • Other projects may include creating materials or signage for visitors to the Center and/or projects related to our facility rental program.

Training: On-site training for all the above is ongoing throughout the summer.

Closing date: The application deadline is March 2, 2018.

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  • Location
    Milwaukee, Wisconsin
  • Department
    Visitor Services
  • Employment Type
    Intern
  • Minimum Experience
    Entry-level
  • Compensation
    $2,000 ($200 per week)
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